Our Reviews

This was my first time at Donohoo’s. Everyone was friendly and nice. The oil change was finished in less than 30 minutes. I will be back!

Very friendly staff. They worked very hard to get everything done as quick and smooth as possible.

Jason M. was incredibly helpful and knowledgeable about our vehicle as well as, each step of the car-buying process. He worked through lunch to make sure we could get the right finance options for our budget.

everything was good until I noticed that the partion door didnt have a handle,I was told it was an extra.In all my years Ive never seen one without a handle its a saftey issue .I was told to find one on my own.this is my 2nd chevy express van the first one came complete ,this one seem to be a different story

Lowest upfront pricing. No pressure sales. Caleb was great to deal with.

Good price. Good trade in value. Great salesperson.

Great experience Do not care for AI services

Quick service, and very friendly! They also washed my car too!

Delivery of the new vehicle was excellent. Thank you

I drove 5 hours to purchase my Suburban because this dealership had the color I wanted. The deal was straight forward - nothing spectacular or extra special. I liked that I could do my own tag/title work so I didn't have to wait a long time for everything to work it's way through the system, but some people may not like that. I didn't appreciate having to sit through the sales pitch for extra warranties when I stated I wasn't interested to start with, but I spent that time on my computer adding the new car to my insurance policy. Basically, they had a car I wanted at a somewhat decent price and I bought it - nothing to write home about.

Very educational on what needed to be done. Fast service

The sales person was not pushey & he did a great job in helping me.

The process was easy.

The entire staff at Donohoo were great during the entire buying process. It was worth my drive from Kennesaw, Georgia to Fort Payne to find the truck and pricing that I wanted. They make it happen and earned my future business.

amber was a delight to work with my car was delivered yesterday men who brought were extremely helpful thanks

It was all professional.

Customer service was great!

I called to set up an appointment and they were able to fit my time schedule. They verified the service cost and time frame and reminded me that I could use my GM rewards points towards the cost of the service, another dealership didn’t even mention that. They got me in and out on time.

Konnor was great! Easy car buying experience! Highly recommend this dealership

Salesman was fantastic wonderful experience

100% A Great experience.

Appointment was at 8:30 am and after 2 1/2 hours waiting my car wasn't seen still, worst service ever

No pressure sales, excellent selection of vehicles, knowledgeable and courteous service! Tyler is an amazing salesman, the gal at the desk was so sweet and helpful, finance was no fuss, and we got a better deal than expected! The gal who helped us learn about our Equinox's bells and whistles was so patient and kind to us. The parts department provided the mats we wanted. All around this dealership is well managed and clean! Cannot say enough good about our experience at Donahoo Chevrolet!

My Salesperson, Tina Collins made it a great experience. Tina has a great future ahead of her. Give her a raise !!

Everyone was friendly and only smiling faces. Very helpful and great customer service.

Great honest people

Tina was excellent and extremely helpful and patient. Buying process was very easy. Great customer service from everyone involved

Sales team did a great job! Everyone was very responsive and made it as hassle free as possible. Would definitely recommend Donohoo.

Quick and easy!

Jason Meier was awesome again!

had app at 9:30 got right on it.

Duane was great and fun to deal with, no issues there. I had been there all afternoon, it was getting late we settled on a new 2500 HD finalizing the deal. Tags removed from trade in paperwork being finalized in your closing room, 3/4 through signing the paperwork when I’m handed a disclosure statement that the truck had been damaged and repaired. Drivers door has been repainted and the air was let out of my sail. Disappointed. I closed the deal, they provided me with the detail of what happened to it and I took it home reluctantly. Woke up the next morning with it still on my mind. I feel like I bought a repaired wrecked vehicle at full new price. I haven’t driven it since. Just thought I would be thrilled with the truck and I’m not. Not trying to be negative or start anything with you, just telling the truth. Drivers door was damaged in shipping, repaired at a local body shop. Looks fine but not a new, factory paint job.

Great service done quickly

Fast and friendly

Slow and apathetic, no "service" in the service department.

The oil change & tire rotation plus software update took 4 hours. It was a long wait but they were apologetic and kept me updated.

They are always good to me and my special son. They help me. I am disabled. They treat us like family.

The experience at the dealership was fantastic, informative, and the best experience I've ever had purchasing a car.

Very pleased with my experience.

It was great

Repaired my issue.

Donohoo Chevrolet is the most transparent dealership I've ever dealt with. Always upfront and honest

The transaction went well without lingering at the dealership all day!

Friendly and professional people, kept in contact and informative

After the service was completed I was informed that my tire pressure sensors wouldn’t be working. The guy at service desk said that when the tech reprogrammed them one had a low voltage causing them all to be out. I asked about price to fix and was informed that sensors were over 100$ apiece so I declined because I had heard Walmart does it for 30$ a sensor. I left there and went straight to Walmart informed them of problem and they started on it and within 5mins they had all sensors working without having to replace any all free of charge. I bring my vehicles to Cheverolet thinking im getting the best most qualified people work on my vehicles only to see Walmart outperform them.

I was told the truck had a 50gal tank but it only had a 36gal. I travel a lot and that was a big deal for me.

Everyone was friendly and polite

They were very accommodating and helpful.

Friendly courteous team

When I just wanted a ride in an EV I wish I had the names of everyone that made an 87 year old welcome

Courteous and respectful employees. Immediate and quality service.

They give bottom dollar prices in beginning. Not going back and forth for hours.

Totally pleased

Salesman Duane Arthur did an amazing job with providing a top level of service. Making it one of the easiest vehicle purchases ever made!

Great service and prices Strongly recommend

Great experience

This was my first time at Donohoo and I really didn't know what to expect. I was pleasantly surprised that there was no pressure at all. I was able to look around the lot for a while and then when inside and was helped. Again no pressure and all of my questions were answered. The prices at Donohoo were another better than everywhere else I had looked. I was in and left with a new truck in less and two hours. I'll be back again when I need another chevy. I highly recommend Donohoo!!!

No sales pressure easy to work with

Usually buying a car is a stressful experience. It could be more stressful buying remotely from another state. Donohoo Chevrolet erased that mindset from me. It was rather a pleasant and easy transaction with them. I had the pleasure to be served by Vyshonn Daniel who patiently walked me thru the process. Promptly answering my calls and explaining all the details with knowledge and experience. Honesty and transparency are keys in financial transactions and Vyshonn exceeded them. After 3 hour drive to pick up my car, it was ready waiting for me. The facility is impeccable clean and organized with very kind staff. I highly recommend it.

I had an excellent purchase experience at Donohoo Chevrolet. Caleb was extremely kind and helpful throughout the process. I’m very happy with my purchase and highly recommend them. Thank you for your outstanding service!

Best dealership experience I have ever had. Easy to deal with great communication and service along with better prices than I could get anywhere local

Good job made me happy

Really smooth process. Duane was really helpful with any questions I had and was quick to respond on questions. I came from 1.5 hours away so most of the deal was completed prior to me arriving and Duane did a great job orchestrating that. Happy repeat customer and intend to use Donohoo again.

Prompt and effecient from beginning to end

I am very pleased with my service. I came in with a difficult problem and the service department was able to locate the issue at a very reasonable price. I feel like my concerns were listened to and was treated like family. Will go back again .

Every team member we encountered was polite, knowledgeable, and professional. It was a real treat. Thanks to Amber, Jason, Stephanie, Rogers, Deanna, Michaela and I'm sure I'm missing some

Joshua was very helpful and made everything as easy as possible.

Fast, polite and easy to schedule my appointment

It took 2 hours for an oil change and a fuel filter change.

It was excellent except when your a waiter

Wonderful employees and great buying experience.

I can tell yall are a volume dealership that moves cars. Jason did a great job dealing with 4 or so clients at once, kept it cool and smooth

Easy to work with

I had a great experience with the dealership they had the automobile that I was looking for online. I called and got an out the door price which we agreed on and they had automobile cleaned up and ready to go when I arrived. They took care of the paperwork very efficiently and I was out the door within the hour.

Friendly people, down to earth. Made buying a new car quick and painless. I will go back next time I need a car.

Great experience.. from initial contact, to the finance department.. everything was great... Kind and knowledgeable.. will be repeat customers.

Great experience with the purchase of my first new vehicle.

Karamie Bodiford was very professional, helpful, and nice. We’re happy with the service Donohoo Chevrolet of Fort Payne provides.

Great people and service

Matt Fox is the best!

Fast, straight forward and clear communication

N/

Everyone involved was extremely helpful and made it very easy throughout the whole process. Vince was very communicative with each step. Things are great at Donohoo Chevrolet!

The truck was as promised and very nice people to deal with. Very smooth buying process.

Quick and friendly service. Matt is always helpful.

Quick and easy deal, with friendly staff.

I only have one complaint. I was told I was receive check back for negative equity in the amount of $250ish and was called the following week that a mistake. I didn't make an issue of it, but it was the only complaint. Other than that, it was a very smooth experience. Everyone was great.

I was taken by how quickly the process went. Mary Greene, Jason Meier and Michaela Pyle were all very knowledgeable and professional. The way the dealership is set up makes you feel welcomed. Jason took care of one minor concern I had without hesitation. My experience with Donohoo Chevrolet was very good. Thanks

I have bought three new cars in the past and this purchase with Donohoo has been the best so far! Josh and Amber were so easy to work with and I didn’t feel pressured at all. I would highly recommend Donohoo for any of your car buying needs!

Very friendly staff Quick service

Donohoo Chevrolet always treats me like family with kindness. They also have the best prices, no pressure, no games, no add on fees, and a good trade-in value is given. Thank you Donohoo Chevrolet for your outstanding service. Thank you Jason for your honesty and professionalism over the years.

Great dealership, I really appreciate Stacey Cotton and her staff for taking great care of me again

Every accommodation was made to get the deal accomplished and Amber was exceptionally helpful in every respect.

it was great

Made sure I was in a loaner & taken care of the entire time my vehicle was in service. Got repairs done very quickly!

Everyone was great! A ton of options for our budget! Fast and easy transaction! Mitch was awesome from start to finish! Stephanie helped make the finance portion a breeze! Couldn’t be happier with my new Chevy!!

Everyone was nice and friendly and didn’t have to sit around waiting all day. Thanks to you all.

The person I spoke with in customer service to book the appointment was SO NICE and friendly. She was super easy to work with and schedule dates around. Matt helped us at check in and everything went so easy and smooth! Everyone was so friendly. Thank you so much!!!

Konnor did a great job to track me down And kept responsive through kut the process he gave a general ball park rate a d we came very close. Very easy tk deal with

Very helpful

Matt Fox is 5 stars

Josh Dutton, excellent in all aspects. I do think your clean up shop and vehicle prep need a little boost. Nothing major , but white pasty stuff all over the tires. Maybe they were rushing, I don"t know, but someone needs to look over each vehicle carefully. Thanks

It was the best experience ever. My salesman was the best. Recommend him to anyone that is looking to buy a vehicle.

One of the best buying experiences I have had

Always very respectful

By the the best and simplest experience I’ve had buying a vehicle to date. From finding the vehicle online to first contact, to arranging the deal remotely this was so smooth and professional. I felt like a VIP customer the entire time and even when obstacles presented Konnor found a work around. Top tier service and professionalism all around.

They are very customer friendly and the staff in the service department know exactly what they are doing.

This buying process had the least hassle of any in the 50+ years I have been buying cars.

They have a good selection of vehicles. Discounted prices shown on the web was what I paid when I got there. You didn't have to be a pink Martian related to the Grinch to get that price. Employees were pleasant and knowledgeable.

Service team was and has always been welcoming. Easy to make appointments and navigate dropping my truck off. They got me checked in and my truck in queue for the scheduled PM within minutes of arriving. The staff are all very professional and accommodating. They somehow remain approachable and friendly. I drive +1 hour and pass another Chevrolet dealer to get my truck serviced here because of the people. Take care of them so they can take care of us.

Everything went smooth at the dealership

Vincent Haynes was great! Helped us get into a new vehicle

Ok

The team at Donohoo Chevrolet is the absolute best and makes the car buying process so easy. Konnor in particular did a great job for us. He explained everything thoroughly, was very responsive and friendly, and followed up with us multiple times to make sure we were satisfied and to answer any questions. We are very thankful.

workers very nice, shop continues to not be able to find and correct service engine light, i’m concerned the vehicle could catch fire while i’m in it or not, could possibly burn down my garage and my house when parked

Always friendly, advisable, timely manner

Service is fast and reliable. Matt has always been a great service rep to deal with.

The delivery package was not installed but left in plastic bag in floor of backseat , with dirty interior, obviously no one bothered to see that the vehicle was cleaned and the parts installed. Sad because everything else was easy. I cleaned the dirty interior, put the floor mats in, put license plate bracket on, the hitch reducer. I put the rest of the parts in the vinyl bag.

I had my mind made up about the vehicle I wanted so I reached out to Donohoo. In a matter of moments the ball got to rolling. The process was absolutely great. My communication with Konnor Nickelson was very smooth and welcoming. He made me think that his efforts to make me happy was tirelessly. I had an exceptional experience and I’m happy that I chose Donohoo Chevrolet.

Excellent

Friendly and informative staff

Mitch our car salesman, Rodger our vehicle info and familiarization personneland the lady in the finance department , all of them did an absolute amazing job.

The service advisor I use was very helpful and got me in and out very quickly. I appreciate that.

Konnor is always great and the girls at the front are super nice. Stephanie in financing is great too. The only problem I had this time was the detailing of the vehicle. There are marks all over the dash and near the glove box from what I don’t know. Disappointed in that part.

Everyone was very helpful and nice to deal with

Mitch and everyone at Donahoo did an excellent job,friendly and very helpful

Great experience and no hassles or games. Duane was straight and to the point. Will definitely purchase from Donohoo again.

Professional, courteous and punctual.

This is the 2nd car we have bought in 11 years from Donohoo. Both times were easy except this time Jason had to work harder to help us get it. We were at the NEED stage of buying a car. We were able to do almost everything online and basically just had to go to the dealership to sign paperwork and get our car. And we are enjoying it a lot so far. Thank you, Jason, for making everything as smooth as possible. We like our Chevrolet products so far. This is actually the 3rd new Chevrolet we have bought in about 16 years. And we really like dealing with Donohoo.

Fast easy no tricky sales gimmick

Fast, efficient, got me in and out quickly. Friendly and knowledgeable sales person. Overall, a great buying experience.

As usual PERFECT. Was kept up with developments. The team of Matt, Karamie, and Thor told me all the why’s and gave got advice

Exelente buen servicio

Experience was nine out of 10. The only thing I could say is the truck could have been a little cleaner. It was not prepped and ready for me to pick up and they had to rush it through cleaning while I was there waiting..

Easy to deal and knowledgeable about the products

Good

Karamie was very professional, she kept me updated frequently and the service provided was excellent.

Great sales staff, very friendly. I work with Bryant H., Sales Specialist. He was great and very knowledgeable. I highly recommend this dealership, couldn't have ask for nicer staff.

Came in for recall service, you guys got mr in in appointment time and dod service in estimated tome as stated and didn’t try to up sell me anything and that is what i appreciate, truth and timely service.

I'm a returning customer because of the friendly service and excellent pricing. The salesmen don't hassle or pressure you like they do at other dealerships. Everything was organized and easy and I am loving my new Tahoe!

Had an appointment time and was taken in on time and service was quick. Very courteous service people.

I always get treated like I am special. My son is special and they treat us very good.

Every time I get services done, I'm always treated with great customer service. My service rep kept me informed on where they were in the servicing process and how long it might take. I never see a frown here.

Easy shopping experience with no pressure to buy. Conveniently pulled vehicles we looked at up front to look inside and drive. Gave us time to discuss and look through finance information. Amazing buying experience! Tyler was the best!!

Great Service!

We live in Andalusia,Al and had already made a deal to pickup a chevy trax on a Saturday. We drove up to dealership and the wife see' s a chevy blazer that she just loved and wanted to drive it. We test drove it and she wanted it instead of the trax. I talked to sales and told them we wanted a different car and they said not a problem. The sales staff was so great with her changing her mind at the last minute. Everyone is awesome at this dealership. It is our 2nd purchase from them and I can honestly say its because the sales staff really do try hard to work with the customer. I really love how the sales staff don't ask B.S. questions like what you want your payment at?..I hate that!! If we are buying a new car I will always check with Donahue chevy 1st. And you see i drive 4hrs to do just that. Thank you guys and always stick to what you guys do best and that's not act stupid with the customers. We will be back that's a guarantee. Our sales person was Dwayne.( hope i spelled that right)

Busy was timely and thorough

A buying experience that couldn’t have been made easier.

The whole experience was great. Our salesman Vyshonn was great. We live 1 1/2 hours from the dealership so it was very helpful to get all the details worked out over the phone before we arrived. We were in the dealership less than an hour. I will definitely recommend Donohoo to all my friends and family.

My experience with Donohoo Chevrolet was great! Not only did they have the best price of any dealerships withing a 150-mile radius, but they also had great customer service as well. Vyshonn Daniel was our salesman, he kept me informed and was upfront about pricing. No surprises when we got there to purchase the vehicle. We arrived and they had it pulled up to the front entrance, washed and ready to go. It was a great experience!

Great experience from the time we arrived until we finalized the deal. Jason made this a pleasant experience.

Good customer service, friendly staff, and great price.

Took my truck in for an oil change. Communication was awesome, quality of work was awesome. I have always been pleased with the service and I have told my friends that Donohoo is efficient, friendly and will treat you right.

Easy and quick

Great nice...people

Tyler did a great job. Gave me the price and kept me informed. Offered a fair trade price and we made the deal. Very pleased with the purchase.

Best experience thanks to Mr. Shane and Thor

Great service and nice people

FIRST CLASS SERVICE DEPARTMENT

They are always friendly and remember me

Very easy buying process

These people are so nice. I will always get my car serviced here.

Never no pressure, a great selection to choose from.sales professional Jason Meier is the best, I have bought four vehicles from Jason.everyone else involved in the sale was very professional to.

The entire process was well orchestrated. The staff was obviously experienced.

I just had two major software updates on my 24 Silverado EV RST. Everything went problem free. Karamie in the service office was very knowledgeable and kept me updated on progress. Very happy and impressed! David Norris

Josh and Tyler from Ft. Payne and Kyle in Pelham went far beyond our expectations. Our family was hit in a wreck and our suv was totaled. We were pressed to find a new vehicle faster than expected. Not only did they have the best deal we could find in the southeast, Josh also made the deal even better financially. Tyler let us borrow another vehicle until my new one was delivered so that my kids and I would feel safer than in the small rental provided by the insurance company. We have never experienced the level of care, kindness and efficiency when purchasing a vehicle. We will never go anywhere else!!!

Everything was fantastic!

Fast, quality work and good people.

Great experience with service department as always. Very professional and courteous.

My wife and I had an extremely pleasant experience with your dealership! Everything was straight forward, no pressure, no hassle, just an overall smooth transaction. Vince did an amazing job working with us and Emma was very thorough and helpful in giving us the rundown on our new Tahoe.

Good people, very helpful

Everyone was nice professional

Very easy and straightforward with no hassle.

Everything was great. My vehicle was returned better. Then I delivered it. Thanks for the great service.

Great buying experience. Josh & the whole team were awesome to work with from start to finish.

Fast efficient service. Very impressed with my visit

I had a great experience at Donohoo Chevrolet. In and out with a new truck in about thirty minutes!

Great job

The problem with the exhaust system was solved after several check ups. I liked the follow up and personalized customer care. They never gave up on the failure and it all was corrected by warranty. Thanks

Great buying experience.

Although the parts required to fix our car are not available, Karamie delivered the bad news very well, and has kept us informed of the part status.

The service was fast and efficient. The staff was courteous and friendly.

Everyone was nice, friendly, efficient, professional. I always enjoy my visits to Donohoo service department.

Matt Foxx is very knowledgeable and easy to deal with. Makes the process easy with professionals like him. Love my new tires.

For my vehicle purchase, I delt with Josh Dutton in sales and Stephanie Ballard in finance, both are extremely knowledgeable, friendly, helpful, patient and respectful. I believe that this is the 16th vehicle that I have purchased in my life and this was truly the best car buying experience I've ever had! Very happy with your entire staff and with this dealership. Thank you !

Was quick and easy process to purchase our new traverse.

Went in for an oil change and tire rotation and waited in service waiting area .Everyone I came in contact with was very polite and professional.It only took about 45 minutes and that was with a complementary car wash .

Thats the fastest I have ever bought a truck and I loved it. No salesman trying to BS me or haggling over the price. It was really fun and stress free.

Mitch was easy to work with. Great guy

Courteous and professional

I was very pleased with Donohoo Chevrolet. I have been trying to get rid of my 2018 Mercedes S-Class 450 (fully loaded) with only 52,000 miles since July of 2025. No one would give me the time of day. This vehicle was $108,000.00 new. I had to go to Fort Payne Saturday 04/04/2025 to get something serviced on the benz. On my way back I decided to stop by to actually be let down again. I went in the dealership and before I talked to anyone I went to the bathroom and go down and prayed. I then went to the waiting area and waited to be called on the next salesman (Vince). I explained my situation to him and what I needed to do and it was looking like same ole same ole. I then mentioned something about a EV (although I was not a fan of them) Long story short I was able to get it and with the rebated and everything It took care of alot of my negative equity. The team was exceptional. I love my new 2026 Chevrolet Equinox EV

Everything went great as usual. Very happy with Thor , Matt and Karamie. Great folks they treat me like royalty

Salesperson was knowledgeable, helpful, and very professional. He stayed over to complete our purchase.

Great experience! Jason was super easy to work with and made the process as seamless as possible.

I had brought my vehicle in because of a break down on the highway I loss my overdrive in my Tahoe. I was told it's the transmission valve body and it had burned the clutch disk because of it so the transmission had to be replaced. I rented a car and had a transmission put in . Almost 8,000 dollars. Picked up the Tahoe 3 weeks later . Driving home to Tennessee it did the same thing 6 more times . I called and told them. I was told to take it to any chevy dealership and it would be under warranty. We'll they charged me 100 dollars and said it checks out ok on the scanner. I started to drive it back to work in Texas and in Chattanooga Tennessee it loss overdrive again and started shaking uncontrollably. So I drove 43 miles on the shoulder of the road back to Donohoo Chevrolet were they said its the front breaks . I left it for them to fix and test drive for another 3 weeks. I picked it up yesterday and with in a mile it did it all over again. I took it back they said it was wheel balance witch they did do at no charge I left and started my drive home and loss my overdrive all over again. So now with labor and parts and rental vehicles im over 12,000 dollars in and still have a vehicle that loses overdrive. So yes im very upset with the job done and miss diagnosis.

The absolute best car buying experience I have ever had. Donohoo did an excellent job of offering many options but did not try to be pushy and oversell. I felt as if they were working with me not against me as with most dealerships. Thank you Donohoo!!!!

Sales and finance personnel were easy to work with.

You can’t beat Donohoo for service. Matt, Karamie and tech Gregory go out of their way to take care of you. I have purchased several Chevy trucks from Donohoo and will NEVER do business elsewhere.

Caleb Pruitt was great help. I really appreciate his help......

Service department did great job. Completed task within time frame

It was great!

I actually purchased two vehicles from Donohoo. I could not have asked the salesman, Vincent to be more accommodating to myself or my family. He was always a step ahead in the process. He allowed me to take the vehicle to get my family some lunch while we thought and talked over the decision that we were about to make. Vince made us feel super comfortable and wasn't a "pushy" salesman. He just answered our questions and gave us the facts!

No wiper blades?!?

Very very helpful, great response times, love the crew down there and hope to do business with them in the future. Definitely worth the drive down

Very easy to work with. In and out in no time.Want ever buy a Chevrolet from anyone else.

Great customer service.

The staff are always professional. I have always been satisfied with Donohoo’s service.

Great job

Matt always provides information in a clear way. Excellent customer service.

Great customer service! Service was completed in a timely fashion.

Good

I got a free car wash on this visit. Car really needed washing for i have not been able to do the chore . Im impressed by the pictures of my vehicle taken by donohoo. Pretty awesome . Thx donohoo chevrolet.

Good so far! buying car from out of state. Everything has been fast and easy . Just waiting on my car to arrive but assuming it gets here quickly they have been a pleasure to work with and would do it again.

Service was great! Fixed right first time.

Great follow-up!

Dealership had the truck I was looking for. No BS pricing was a great relief. Rebates and trade allowance was perfect.

Went for oil change only. Usually it is less than $100 today it was $161.04 . I don't like suprises . No one warned me ahead that it would be this ridiculous price. Probably will not go back for another suprise.

The home service provided by Donohoo Chevrolet in Fort Payne, Alabama, was excellent! The serviceman was courteous, skilled, and provided excellent service! Thank you Donohoo Chevrolet for providing this service!

It was good expect the one the options were not presented transparently.

Donahoo always treats us with courtesy. There staff is always pleasant and are prompt in getting to our vehicle.

The service department was very friendly and knowledgeable. The service man gave me an estimate on how much time it would take to finish the job and he was spot on. Excellent service department.

My trim to my dash got cracked they said not responsible for it which is bs they didn’t even mention that they cracked it said they took pictures of it before they started said they couldn’t tell if it was or wasn’t bs again not a good experience with them ..

Awesome, Josh and Tyler did awesome and the finance group was great. I would recommend donhoo Chevrolet to everyone

Easy process great dealership

Very quick and stress free. It was nice dealing with the staff everyone treated us nice and friendly.

Shane Hammonds and his crew did great...very impressed...did A good job ..then got me out quick. -- Steve Tinker

Made the buying process smooth and easy without any pressure

Length of visit

Simple, easy, and relatively quick. All the folks were outstanding. Don’t think I’ll be buying any where else. EVER!

Fast and informative

Was pleasure to have this transaction! Professional stuff very pleasant to work with

Contacted Matt in the service dept explained my cituation and told him the urgency he made an early A M appointment for the next morning and resolved the problem Issue was resolved quickly and professionally Thank you Matt

Very positive vehicle buying experience. Staff were very accommodating and helpful. I think the best buying experience I’ve ever had.

Great communication. Timely. Pleasure to work with the entire team.

Everyone was wonderful. Tyler my salesman couldn’t have been any better. We talked Corvettes and trucks. I have told several people about my experience and will continue to. It was worth the 2 hour drive.

I travel for work and took a chance that they could provide a recall service while I was passing through. They were able to work me in the next morning on short notice and had me on the road within an hour. Very friendly and professional staff. The waiting area is nice as well.

Got right in and right out

Service was great.

Staff was helpful and friendly. Easy car buying experience!

Good

Service reps were very courteous and helpful. They tried to answer any questions we had .

Good. Pleased with the service I got

Thor was very knowledgeable and kind! He was very helpful and kept me updated on all of my issues and repairs. Everything was completed in a timely manner and I am glad Thor was my service coordinator!!

It was wonderful! Thanks Vincent!!

Awesome and seamless experience with Vincent Haynes!! 10/10 recommend him and Donohoo Chevrolet!

Jason was wonderful!

Easiest car buying experience, I’ve ever had. No haggle pricing and loan approval process was super easy.

This was the most pleasant experience I have ever had buying a vehicle

Always friendly and helpful, not to mention kind people who provide excellent customer service and support to their customers.

Matt was very helpful and did what he said he would do. If he told you he would call you back, he would. He kept me up to date on the progress of my vehicle. Thank you Matt

Easy to work with, fast and numbers were exactly as advertised.

Great job

Good experience as usual

Great experience from start to finish

Great

Great price, good trade value, quick and easy.

Donohoo has the car buying experience down to perfection. They make purchasing your new vehicle easy and stress free. Josh Dutton did an amazing job on putting my deal together quickly and efficiently. The Finance manager Stephanie Ballard is phenomenal at what she does, and she does it with such grace. When you have great people involved in your purchase it makes the all-around car buying experience so much better. Lastly Emma Badore was so knowledgeable on every feature of the vehicle during my delivery. She was so kind and patient with me. From start to finish when buying from Donohoo you receive nothing but greatness. Thank You Donohoo Chevrolet Yall are Amazing!!!

Caleb went above and beyond to get a sale that I was very comfortable with

Quicker than expected

Good, service rep Thor very professional. Answered all my questions.

Staff was very friendly and helpful

We were treated very well. Enjoyed working with Jason.

It was an easy transaction working with Donohoo Chevrolet. I drove 12 hours to this dealership. Vyshon was a great sales advisor and kept me updated throughout the sales process.

very smooth transaction

The sales staff really made it easy from start to finish.

Jason was very efficient and helped me complete everything prior to arriving at the dealer so everything went very smoothly.

Service manager was courteous and helpful. He checked the record of recent service on my Tahoe to make sure everything was up to date. When he rang up the invoice he looked at my Chevy app and found $53 in discounts I was not aware that I had accumulated. I really appreciated that. I don't think that would have happened at a different dealership. Thanks!

Great

Great people. Had a problem with a tire and they were quick to fix it while I waited.

Excellent service!

This has to be the easiest car buy experience ever. I was originally talking to Long Lewis Chevy in Bessemer, Al and it seemed that all they were looking for was making as much money as possible on me where Donahoo was interesting in what I needed and where I needed my payments to be. Jason was very prompt at answering emails even after hours and we were able to make the deal happen that way. Once I got to the dealer, they had the vehicle ready and all paperwork ready to go. What made this experience the best is I told Jason that my cousin was dying to liver cancer and about to pass away in Chattanooga and I needed to be in and out and he stuck to his word and made that happen. The F&I lady was quick and to the point and the little country girl(Kiera) was so good at making sure got everything hooked up with onstar and my phone which really helped me get in and out. All and All, I think I was there less than an hour doing the transaction and it meant the world to me.

Concise, efficient team.

Everyone treated my wife and i very couteous and professional.

It was a great experience.

good but price is lil bit differ

Very patient, informative, quick, prepared.

Friendly great service

Experience was great, Vince answered all my questions.

Great service. No high pressure sales.

Thanks.